FAQ

FAQ

Frequently Asked Questions

Please reach us at info@mediterraneanmedley.com if you cannot find an answer to your question.

What is Mediterranean Medley?

At Mediterranean Medley, we specialize in artisanal, plant-powered creations drawing from the nutrient-rich traditions of Mediterranean cuisine. Our ready-to-enjoy foods are meticulously prepared using whole, unprocessed ingredients that support holistic well-being and optimal bodily function. Embracing a functional nutrition approach, we focus on balancing flavors and nourishment to fuel your vitality, providing clean, vegan options for those committed to mindful, health-supportive eating.

Where to find us: Visit our stand at the Fairgrounds Farmers Market in Reading, PA, Thursday and Friday 1pm to 6pm, Saturday 10am to 3pm.

Food Delivery Apps: In some local areas you can also find us on Uber Eats, DoorDash and Grubhub, within each app’s service area.

Direct Online Store: Order at mediterraneanmedley.com for shipping to the 48 contiguous U.S. states or free local pickup at the market. Bakery items are baked fresh for the following week and are pickup only.

What is the shelf life of your product?

Our creations are inherently fresh and perishable, designed to be kept chilled to preserve their vital nutrients and enzymatic integrity. We avoid synthetic additives entirely, aligning with functional nutrition principles. Typical shelf life, as indicated on each item, spans 7 to 10 days to ensure peak bioactivity.

Freshness after opening?

To maximize nutritional benefits and flavor profiles, we suggest consuming within 3-4 days post-opening while maintaining refrigeration.

Do you have gluten-free products?

A significant portion of our range is crafted without gluten to accommodate diverse dietary needs and promote gut health. In our digital marketplace, utilize the filtering tool to curate a personalized view of gluten-free selections. For physical store purchases or app-based orders, examine labels or consult with providers for precise details.

Do you sell Mediterranean Medley products online?

Yes. Order at mediterraneanmedley.com for shipping across the 48 contiguous U.S. states, or choose free local pickup at our Fairgrounds Farmers Market stand in Reading, PA. In some local areas you may also find us on delivery apps.

Packaging and Shipping

Direct Online Store: Each piece is thoughtfully assembled and encased in sustainable, temperature-controlled packaging with natural cooling elements to uphold nutritional potency and freshness upon arrival. Depending on the formulation, items may be shipped in a chilled or semi-frozen state to optimize preservation. We collaborate with reliable logistics providers including UPS, FedEx, and USPS, offering Standard (2-3 business days) or Express (1-2 business days) choices, viewable during purchase.

In-Store: Items are freshly wrapped for on-the-spot collection or brief transport—chill promptly to maintain their supportive properties.

Food Delivery Apps: Handled by our partners to ensure integrity during short-haul journeys, aligning with quick-consumption wellness goals.

Shipping and Delivery locations?

Online store, shipped: We deliver to the 48 contiguous U.S. states, with live rates calculated at checkout. Orders are processed Monday to Thursday and nothing ships on a Friday, so chilled food never sits over a weekend. Online store, local pickup: Free pickup Thursday and Friday 1pm to 6pm, Saturday 10am to 3pm, at the Fairgrounds Farmers Market in Reading, PA. Ready the next day when you order online. In person: Visit our stand at the Fairgrounds Farmers Market. Delivery apps: Available only within the service areas of the app and participating locations. See our Shipping Policy for full details.

How does local pickup work?

Pickup is free, Thursday and Friday 1pm to 6pm, Saturday 10am to 3pm, at the Fairgrounds Farmers Market in Reading, PA. Orders are ready for pickup the next day, because we pack every order fresh in its own box. Orders placed before 11am ET Monday to Thursday are processed that day and ready from the next market day; later orders are processed the next Monday to Thursday. At checkout you choose your pickup day, and your confirmation email repeats it.

When can I get your bread and baked goods?

Our bread is baked fresh for the following week. Order any day, Monday to Sunday, and collect it Thursday to Saturday of the next week (Thursday and Friday 1pm to 6pm, Saturday 10am to 3pm). Bakery items are pickup only.

Do you cater events?

Yes. Use the estimator on our Catering page to build a guide price and send us your enquiry. Orders need about a week of notice: order this week and we can have it ready from Thursday of next week. We deliver and offer pickup Thursday to Saturday, other days by request, and we are closed Sundays. Need it sooner? Call the store on (484) 352-6197.

Where are your ingredients from?

We prioritize regional sourcing for produce to enhance freshness. Our recipes feature breads, tofu, quinoa and plant proteins alongside Mediterranean staples, with daily-prepared sauces and dressings. Each product page lists its full ingredients and allergens, and shows non-GMO where that applies.

How do I place an order through the direct online store?

Visit mediterraneanmedley.com, add items to your cart and check out securely. At checkout choose shipping, with live rates by destination and speed, or free local pickup and your pickup day (Thursday or Friday 1pm to 6pm, Saturday 10am to 3pm). We accept major cards and secure digital wallets.

What if my online order arrives damaged or spoiled?

Please inspect your order as soon as it arrives. If anything is damaged, missing, or arrived warmer than 40°F, email info@mediterraneanmedley.com within 48 hours of delivery with your order number and photos. If you collected your order at the market, contact us within 24 hours of pickup. We can offer a refund, a replacement or a credit, though because our food is perishable we cannot accept standard returns. See our Refund and Returns policy.

Can I cancel or modify my online order?

Email info@mediterraneanmedley.com as soon as possible. We can change or cancel an order until it has been processed. Orders placed before 11am ET Monday to Thursday are processed that same day, so the sooner you write the better. Once an order is processed or shipped, changes are limited. Bakery orders are baked for the following week, so please contact us before that week begins.

What payment methods do you accept online?

We facilitate major credit options (Visa, Mastercard, American Express, Discover) and secure alternatives via vetted processors, ensuring a smooth path to wellness investment.

Do you offer subscriptions or recurring orders?

We take a no subscriptions, no minimums, no hidden fees approach, but our platform is always being updated with new functionality to allow for subscriptions or recurring orders.

How do I track my online order?

Once your order ships you will receive an email with a tracking link (UPS, FedEx or USPS). Local pickup orders do not ship: your confirmation email shows your pickup day (1pm to 6pm Thursday and Friday, 10am to 3pm Saturday) at the Fairgrounds Farmers Market. Please bring your order number. Questions? Email us anytime.

Are there minimum order requirements?

No, we are flexible with no base threshold, though shipping applies; inquire about volume incentives.